Welcome to Fekra, a mobile application provided by Global Markets F.Z.E (hereinafter referred to as "we", "us", or "our"). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application "Fekra". Please read this Privacy Policy carefully. By using Fekra, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information: When you create an account on Fekra, we may collect personal information such as your name, email address, phone number, and profile information you choose to provide.
1.2 Usage Data: We may collect information about how you interact with Fekra, including pages visited, features used, and actions taken within the app.
1.3 Location Information: With your consent, we may collect precise location data when you use certain features of the app that require location services.
2. Use of Information
2.1 Provide and Improve Services: We use the information collected to provide and personalize our services, improve user experience, and develop new features.
2.2 Communication: We may use your email address or phone number to send you service-related announcements, updates, or marketing communications if you opt-in to receive them.
2.3 Customer Support: Your information helps us respond to your inquiries, troubleshoot issues, and provide customer support efficiently.
3. Sharing of Information
3.1 Service Providers: We may share your information with third-party service providers who assist us in operating our app, conducting our business, or servicing you, subject to confidentiality agreements.
3.2 Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., law enforcement).
4. Data Security
4.1 Security Measures: We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, alteration, or destruction.
5. Your Rights and Choices
5.1 Access and Updates: You may access and update your account information through Fekra. You can also request a copy of the personal information we hold about you.
5.2 Opt-Out: You can opt-out of receiving promotional emails or push notifications from us by following the instructions in the communication or adjusting your app settings.
6. Children's Privacy
6.1 Age Limitation: Fekra is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information from a child, please contact us.
7. Changes to This Privacy Policy
7.1 Updates: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.
8. Contact Us
8.1 Questions: If you have any questions about this Privacy Policy, please contact us at privacy@fekra-app.com.
By using Fekra, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the app.
This Privacy Policy was last updated on 13 jul 2024.