Welcome to Fekra, a mobile application provided by Global Markets F.Z.E (hereinafter referred to as "we", "us", or "our"). This refund policy explains our policy regarding refunds for subscriptions and other paid services on Fekra. Please read this policy carefully before making any purchases through the app.
1. Subscription Refunds
1.1 Non-Refundable Subscriptions: Subscriptions to Fekra's premium services, including but not limited to membership plans and enhanced visibility features (e.g., top search placement), are non-refundable.
1.2 Cancellation: Users may cancel their subscription at any time. Upon cancellation, the subscription will remain active until the end of the current billing cycle, and no refunds will be issued for the remaining period.
2. Service Quality
2.1 Service Provider Responsibility: Fekra connects users with service providers, businesses, and freelancers. We do not guarantee the quality, accuracy, or reliability of services provided by users.
3. Contact Us
3.1 Questions: If you have any questions about this Refund Policy, please contact us at refund@fekra-app.com.